At Muslim Nutrients, we aim to provide fast, reliable, and transparent shipping services to ensure customer satisfaction. This Shipping Policy explains our delivery timeframe, shipping charges, and related conditions so customers clearly understand the delivery process after placing an order.
Shipping Charges
Shipping charges at Muslim Nutrients depend on the customer’s delivery location. The exact shipping cost is calculated and communicated at the time of order confirmation. We strive to keep delivery charges reasonable while ensuring safe and secure shipment of all products.
Order Processing Time
Once an order is placed and confirmed, it is processed promptly to ensure accuracy and product quality. Orders are usually prepared and dispatched within a short time after confirmation. Orders placed on weekends or public holidays are processed on the next working day.
Delivery Timeframe
The estimated delivery time for all orders is two to three working days after dispatch. Delivery times may vary depending on the customer’s location, courier service operations, weather conditions, or other unforeseen circumstances. While we aim to deliver within the stated timeframe, delays may occasionally occur beyond our control.
Delivery Accuracy
Customers are advised to provide complete and accurate delivery information, including full address and active contact number, at the time of placing an order. Muslim Nutrients will not be responsible for delivery delays or issues caused by incorrect or incomplete address details provided by the customer.
Return and Delivery-Related Issues
If the product delivered does not exactly match the item ordered, the return will be fully accepted. In such cases, all eligible items may be returned, and the customer will be entitled to a refund. Returns must be requested within seven days of receiving the order, and the product should be in its original condition.
Refund Method and Timeline
In cases where a return is approved due to incorrect or mismatched items, refunds will be issued through bank transfer or any other supported wallet, according to the customer’s preference. Refunds are processed within seven days after the return request is approved.
Contact Information
If you have any questions or concerns regarding our Shipping Policy or delivery-related matters, you may contact Muslim Nutrients at hakeemhasham9t9@gmail.com or call us at +923318992121. Our support team is always available to assist you.