At Muslim Nutrients, customer satisfaction is very important to us. We make sure that customers receive the correct products as ordered. This Return & Refund Policy explains the conditions under which returns and refunds are accepted, the refund method, and the refund timeframe.
Return Eligibility Period
Customers may request a return within seven days of receiving their order. Any return request made after seven days from the delivery date will not be accepted. The return request must be raised as soon as the issue is identified.
Eligible Reasons for Return
If the product delivered to the customer is not exactly the same as the product ordered, the return will be fully accepted. In such cases, all items are eligible for return provided that the mismatch or error is confirmed. If the received item differs in any way from what was promised or ordered, the customer has the right to request a return.
Return Conditions
Returned products must be in their original condition and packaging. Items that are damaged due to customer misuse or returned without proper reason may not be accepted. Muslim Nutrients reserves the right to inspect the returned product before approving the refund.
Refund Eligibility
Once the return is approved due to the product not matching the original order, the customer becomes eligible for a refund. Refunds are only issued for valid return cases that meet the policy requirements.
Refund Method
Refunds are processed through bank transfer or any other supported digital wallet, depending on the customer’s preference. Muslim Nutrients aims to provide flexible refund options for customer convenience.
Refund Processing Time
After the return request is approved, the refund will be processed within seven days. The exact time may vary depending on banking procedures or wallet service providers, but we strive to complete refunds as quickly as possible.
Contact Information
If you have any questions or concerns regarding this Return & Refund Policy, you may contact Muslim Nutrients at hakeemhasham9t9@gmail.com or call us at +923318992121. Our support team is always available to assist you.